Full Service Bakery Delivery Ecosystem

Project Overview
Year | 2025 |
---|---|
Industry | Food Delivery |
Duration | 1 year |
Services |
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Challenge
The client needed to transform their single-region restaurant network into a scalable, multi-country delivery platform with full operational visibility. This required a deep technical restructuring and coordination across all components — customer, delivery, and admin sides.
• Integration with external Product and Payments APIs, requiring updates on the client’s backend.
• Real-time driver geolocation and smart routing system.
• Full catalog sync across mobile apps and the admin system.
• Bilingual UX (English and Spanish) to support culturally diverse regions.
• Progressive Web App (PWA) with pickup, loyalty, and promo systems.
• Delivery zone logic with main/secondary stores and subzone routing.
• Multi-country user management via a centralized admin panel.
• Customer app with social login, region-aware routing, and smooth UX.
Solution
What began as a mobile app build evolved into a full delivery ecosystem, now operating in three countries. The platform connects over 70 locations and continues to grow through new features and integrations.
• Unified platform connecting customer orders, delivery logistics, and management tools.
• Efficient centralized fulfillment and synced POS operations.
• Flexible admin control across Guatemala, El Salvador, and the US.
• Scalable architecture supporting regional integrations (e.g., DoorDash, Postmates).
• Ongoing partnership — Celadonsoft continues to develop and expand the system as usage grows.