Privacy Policy
Last updated October 27, 2026
This Privacy Policy for Celadon Line Software House ("we," "us," or "our") describes how and why we may access, collect, store, use, and share ("process") your personal information when you visit and use our website at https://celadon.ae/ and interact with our services, content, and contact forms.
Celadon Line Software House
Dubai, Hamsah A, Al Karama, Office 21/02, UAE
This Privacy Policy applies to visitors, potential clients, and other individuals who interact with our website or contact us regarding our software development services.
Summary of Key Points
This summary provides the key points from our Privacy Policy. You can find more detailed information about each topic in the sections below.
- What personal information do we process? We may process personal information that you voluntarily provide when you contact us, request information about our services, submit an inquiry, or otherwise interact with us. This may include your name, email address, phone number, company information, and other information you choose to provide.
- Do we process sensitive personal information? We do not intentionally collect or process sensitive personal information through our website.
- Do we collect any information automatically? Yes. When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, operating system, referring URL, pages visited, and information about how you interact with the website.
- Do we use cookies? We may use cookies and similar technologies to ensure that the website functions properly, understand how visitors use our website, and improve our website and services.
- How do we process your information? We may process your information to respond to inquiries, communicate with you, provide information about our services, maintain and improve our website, protect the security of our website, and comply with applicable legal obligations.
- Do we share your personal information? We may share information with service providers that help us operate our website, communicate with visitors, analyze website usage, or provide other services on our behalf. We do not sell your personal information.
- How do we keep your information safe? We use reasonable organizational and technical measures to protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
- What are your rights? Depending on your location and applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, or restrict the processing of your information.
1. What Information Do We Collect?
Personal information you disclose to us
In Short: We collect personal information that you voluntarily provide to us.
We may collect personal information when you express an interest in our company or services, submit an inquiry, contact us, or otherwise interact with our website.
The personal information we collect may include:
- Names
- Email addresses
- Phone numbers
- Company or organization information
- Information about your project or business needs
- Any other information you voluntarily provide in your communication with us
You are not required to provide personal information simply to browse our website. However, certain information may be necessary if you choose to contact us or request information about our services.
Information automatically collected
In Short: Some information is collected automatically when you visit our website.
When you visit, use, or navigate our website, we may automatically collect certain technical and usage information. This information may include:
- IP address
- Browser type and version
- Device type and characteristics
- Operating system
- Language preferences
- Referring URLs
- Pages visited
- Date and time of visits
- Information about how you interact with the website
- Other technical information necessary for website operation, security, and analytics
This information is generally used to maintain the security and operation of our website, understand website usage, and improve our content and services.
Cookies and similar technologies
Like many websites, we may use cookies and similar technologies to support website functionality, understand how visitors use our website, and improve the user experience.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
2. How Do We Process Your Information?
In Short: We process your information to operate our website, communicate with you, provide our services, and improve our business activities.
We may use personal information for the following purposes:
- To respond to inquiries. We may process your information to respond to questions, requests, and project inquiries submitted through our website.
- To communicate with you. We may use your contact information to communicate with you about your inquiry, requested services, or other relevant business matters.
- To provide information about our services. We may process information you provide to understand your requirements and provide relevant information about our software development services.
- To maintain and improve our website. We may use technical and usage information to understand how our website is used and improve its content, functionality, and performance.
- To protect our website and users. We may process information when necessary to detect, prevent, and address security issues, fraud, or other harmful activity.
- To comply with legal obligations. We may process personal information when necessary to comply with applicable laws, regulations, legal requests, or other legal obligations.
3. What Legal Bases Do We Rely on to Process Your Personal Information?
In Short: We process personal information only when we have a valid legal basis to do so under applicable law.
Depending on the circumstances and your location, we may rely on the following legal bases:
- Consent. We may process your information when you have given us permission to process it for a specific purpose. Where applicable, you may withdraw your consent at any time.
- Performance of a contract. We may process your information when necessary to take steps at your request before entering into a contract or to fulfill our contractual obligations.
- Legitimate interests. We may process information when it is reasonably necessary for our legitimate business interests, such as operating and improving our website, communicating with potential clients, and protecting our services, provided that these interests do not override your applicable privacy rights.
- Legal obligations. We may process your information when necessary to comply with applicable laws, regulations, legal proceedings, or requests from competent authorities.
If you are located in the European Union, European Economic Area, United Kingdom, or another jurisdiction with specific data protection requirements, additional rights and legal protections may apply to you.
4. When and With Whom Do We Share Your Personal Information?
In Short: We may share personal information only when necessary to operate our website, provide our services, or comply with legal obligations.
We may share information with:
- Service providers. We may work with third-party companies that provide website hosting, technical infrastructure, analytics, communication, security, or other services necessary to operate our website and business.
- Professional advisers. We may share information with legal, accounting, or other professional advisers when reasonably necessary.
- Legal and regulatory authorities. We may disclose information when required by law, legal process, or a valid request from a competent authority.
- Business transfers. We may share or transfer information in connection with a merger, acquisition, financing, sale of assets, restructuring, or other business transaction involving our company.
We do not sell your personal information.
5. How Long Do We Keep Your Information?
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
6. How Do We Keep Your Information Safe?
We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee its absolute security.
7. What Are Your Privacy Rights?
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These rights may include:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict certain processing
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to receive a copy of certain personal information in a portable format
- The right to lodge a complaint with a relevant data protection authority
These rights are subject to applicable legal limitations and requirements.
8. How Can You Exercise Your Privacy Rights?
If you would like to access, correct, delete, or otherwise exercise your rights regarding your personal information, please contact us using the contact details provided on our website.
We will review and respond to your request in accordance with applicable data protection laws.
9. Links to Other Websites
Our website may contain links to third-party websites or services.
If you follow a link to a third-party website, you will be directed to a website that is not operated by us. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of every third-party website you visit.
10. Children's Privacy
Our website and services are intended for a general audience and are not directed specifically at children.
We do not knowingly collect personal information from children where prohibited by applicable law. If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can review and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us: hello@celadon.ae