Pastry Shop & Delivery Management Ecosystem

For the local-known Guatemala pastries network, we created 7-sided ecosystem that cover all parts of the pastry-trade process and build a stable communication linkages between 3 sides: vendors, pastry workers and clients.

Project Overview

Year	2024
Industry	Food Delivery App
Duration	17 months
Services	Backend development Frontend development Product design Project management QA Consulting

Technology Stack Used

Typescript

MySQL

AWS

Challenge

• Migration from outdated single-market app to scalable 7-part ecosystem.
• Integration with third-party delivery and payment services, including cash, transfers, deferred & installment payments.
• Preservation of user base — 26,500+ clients migrated seamlessly via Power BI + SAP + AWS Aurora sync.
• Order variety: regular, gift, corporate, bulk, supplier, and redirected orders from external services.
• Delivery logic tuned to 5 countries, with real-time cooking + delivery time calculator.
• Multirole admin system for restaurants, suppliers, and call center — all roles handled in one architecture.
• Spanish-language tech stack: system messages, error reports, and documentation localized & processed fluently.

Solution

• Stable 300+ daily orders, 12,000+ monthly.
• Live in 3 countries and scalable to 5+ in Central America.
• Loyalty preserved post-migration.
• 6 payment options & 6 order types fully supported.
• Fully automated stock & supplier management.
• Custom pricing logic for retail, bulk, combo, and corporate sales.
• Trusted backbone for real-time logistics and client support.